Twitter’s Biggest Asset: It’s Community

Twitter has enough problems — like what’s the revenue model? the periodic service disruptions suggest they’re having scaling issues, some of which could be cash-related — without the Invasion of the Spammers, but it was an inevitable deveopment for a social appliance that may turn out to be a victim of its own success.

But I think the first comment on this entry in Twitter’s in-house blog is indicative of their best asset:

I offer my help. Seriously.

You can’t buy the goodwill earned by creating something people love. I don’t know what the answer is, but part of it will certainly be Twitter fans hanging in there.

- Richard Delevan: Twitter Fighting Spam

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